Hammer PRO Limited Lifetime Warranty*
Head Tools LLC warrants all of the replaceable mechanical components of the Hammer PRO vaporizer for the life of the product. This specifically includes replacement igniters.
Head Tools LLC warrants the Hammer PRO Vaporizer against defects in materials and workmanship under normal use for a period of thirty (30) days from the date of retail purchase by the original end-user purchaser. If a physical defect arises and a claim is received within the Warranty Period, at its option and to the extent permitted by law, Head Tools LLC will either:
(1) Repair the product defect, (2) Exchange the product with a product that is new or is at least a functionally equivalent product, or (3) Refund the purchase price of the product.
Prior to issuing a Warranty Claim, we require that you attempt to troubleshoot your issue with our support team. Many common issues can be fixed without having to send your Hammer in for repair.
Exclusions and Limitations
This warranty does not apply to (a) damage caused by accident, abuse, misuse, flood, fire, earthquake, acts of piracy, or other external causes; (b) to damage caused by operating the product outside the permitted or intended use as described by Head Tools LLC; (c) to a product or part that has been modified to alter functionality or capability without the written permission; (d) to cosmetic damage, including but not limited to scratches, dents, and broken plastic.
* International Warranty Claims DO NOT INCLUDE SHIPPING to or from the manufacturer. Please contact us to discuss your options.