We will accept a return only if the unit is unopened (box is sealed), in original packaging and in re-sellable condition. We accept a return of the product minus a $15 re-stocking fee. Prior to initiating any return, the vaporizer will need to be sent back to and received at our main office. To initiate a return you will need to contact us prior to sending the unit back to receive the Return Authorization Number and additional instructions.

If any product has been used, we adhere to a strict no return policy on any open vaporizer and only will exchange units under Manufacturer's Warranty. All products sent back without prior approval will be returned to the sender.

Call 314-441-6420